Technology / HelpDesk

HelpDesk

The Technology Department’s HelpDesk is the first point of contact for district supported technology needs.

VVSD Staff: Use the quick links below to find a solution to your issue or submit a Work Order by emailing helpdesk@vvsd.org. HelpDesk is available to answer your calls 7:30am – 4:00pm Monday-Friday at 815-372-6222.

VVSD Students & Families: For issues with your school Chromebook or Chromebook charger, email StudentHelp@vvsd.org or call 815-372-6988. HelpDesk is available to answer your calls & schedule appointments between 8:00am - 3:30pm. Please allow 1-2 business days for a response - we appreciate your patience!


Passwords / Log In	Email	Google
Password Change - FAQs Change Network Password Via Cloud View All	VVSD Email On Personal Phones Webmail In IE 10 On Win 8 View All	Learning About Google Drive Archive Files in Google Drive Learning about Chromebooks View All


Mastery Manager	Printers	Web / Cloud
How To Log Into Mastery Manager Find Assessments Grade and Scan View All	Adding A Printer To Your Computer Printing At Home Printing to PDF View All	Android Web Filter Certificate iOS Web Filter Certificate How To Connect To OpenVVSDWiFi View All


Microsoft	Misc
Access Public Calendars In Outlook Microsoft Home Use Program Sharing An Outlook Calendar View All	SMART Board Set-Up Truancy Tracker Website Screencasting Tools View All

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