Technology / HelpDesk for VVSD Staff

HelpDesk for VVSD Staff, Students and Families

The Technology Department’s HelpDesk is the first point of contact for district supported technology needs.

Students & Families - Get assistance with Infinite Campus - Family/Parent/Student Portal, Student Chromebooks and Tablets by emailing StudentHelp@vvsd.org. Student/Family Helpdesk is available to answer your calls 7.30 - 4 PM Monday - Friday at 815-372-6988. Or go to this page for more information. Both English and Spanish speaking Technicians are available to assist.

Staff - Use the quick links below to find a solution to your issue or submit a Work Order by emailing helpdesk@vvsd.org. HelpDesk is available to answer your calls 7:30am – 4:00pm Monday-Friday at 815-372-6222.


Passwords / Log In	Email	Google
Password Change - FAQs Change Network Password Via Cloud View All	VVSD Email On Personal Phones Webmail In IE 10 On Win 8 View All	Learning About Google Drive Archive Files in Google Drive Learning about Chromebooks View All


Mastery Manager	Printers	Web / Cloud
How To Log Into Mastery Manager Find Assessments Grade and Scan View All	Adding A Printer To Your Computer Printing At Home Printing to PDF View All	Android Web Filter Certificate iOS Web Filter Certificate How To Connect To OpenVVSDWiFi View All


Microsoft	Misc
Access Public Calendars In Outlook Microsoft Home Use Program Sharing An Outlook Calendar View All	SMART Board Set-Up Truancy Tracker Website Screencasting Tools View All

Tech Tips Knowledge Base

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Title	Starts With Contains	Title
Category	All Cloud Email Google Mastery Manager Microsoft Misc Passwords Plans Printing
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